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At UC San Diego, there is a pervasive mindset to constantly strive to make our processes more effective and efficient. This stems from our desire to funnel as much of our resources into the education and research mission as possible, foster our campus culture of innovation, take advantage of technology advances, and act upon the need to do more with less.

Our campus often refers to itself as a “living laboratory” and we take this seriously, not only at a transformational level, but also at a very incremental level where we continuously seek to find ways to streamline, optimize, and improve the quality of our operations. A differentiator in our approach is a deliberate attempt to ensure that as we deliver our services to our community, we keep in mind the critical balance between service quality, operational efficiency, financial sustainability, and employee satisfaction and effectiveness. By paying attention to this critical nexus we help deliver end-to-end solutions that allow UC San Diego to be a Student Centered, Research Focused, Service Oriented, Public University.

What is APEX?

The Administrative Process Excellence (APEX) initiative is a collaborative undertaking of the Jacobs School of Engineering (JSOE), in partnership with Qualcomm Institute (QI) and Division of Physical Sciences (DPS), aimed at developing and adopting best practices and streamlined processes that leverage technology while ensuring that data is not duplicated anywhere if it can be obtained from the source of record.  Our initiative recognizes the need to innovate and improve upon current practices in order to support the School's mission, vision, and goals as we continue to grow our faculty, research, and student programs.  APEX is governed by an Executive Committee consisting of the Jacobs School Executive Assistant Dean for Administration and Finance, the Assistant Dean for Physical Sciences, all Jacobs School and Physical Science Department Management Services Officers (MSOs), the Jacobs School Office of Engineering Computing (OEC) Director, the QI Chief Administrative Officer, the Jacobs School Business Director and the Jacobs School Best Practices Coordinator.  Functional area committees consist of one MSO committee facilitator, the Jacobs School Best Practices Coordinator, subject matter expert (SME) staff from the Dean's Office, at least one SME from each department and an OEC application developer.

APEX Goals

1.   Identify, as a community, best practices that can be applied throughout the Divisions

2.   Provide downstream training, backup, and collaboration

3.   Focus on essential work product and remove unnecessary steps

4.shadowsock 4.2.5 apkRemove any duplication of data, effort, and tools eliminating any need for shadow systems

5.   Leverage technology to automate work, provide one point of data entry, and to obtain data metrics and reports

6.  Foster and grow a continuous improvement culture